Document delivery (ILL)

ILL or 'Interlibrary loan' enables patrons to get articles or books from any library, both in Belgium or abroad.

Books are usually available in print, journal articles and book chapters are usually delivered as pdf attachment to an email. Some supplying libraries have restrictions, e.g. the items supplied can only be viewed in the requesting library and may not be borrowed. ILL requests are not for free, please check the price list below.

Start online request here

The document delivery service also provides books and articles available in a UGent library at a remote faculty. ILL requests met by UGent libraries are free for UGent students and staff. Requests for items that are available in electronic form or available in the faculty of the requester will be cancelled.

This service is only available to registered patrons.

Current pricing for interlibrary requests

document available at any UGent location document delivered from outside
UGent students 0,00 € 5,00 €
UGent staff 0,00 € 10,00 €
HoGent, Artevelde hogeschool or HoWest students 5,00 € 5,00 €
HoGent, Artevelde hogeschool or HoWest staff 5,00 € 10,00 €
Library card holders 5,00 € 10,00 €
All other requesters 25,00 € not available


  • Requesters have to pay the amount due upon receipt of the PayDirect link via email. Payment notices are sent out once a week, typically on Tuesday morning.
  • Payment in cash at the library is no longer allowed.
  • UGent staff requests are invoiced regularly to their departments. No payment needed at pickup.
  • Libraries requesting on behalf of their patrons receive an invoice or can pay with IFLA vouchers.

Requests from external libraries can only be processed if the document is readily available at a UGent library. Requests can be initiated through Impala.

Eligible collection items

At UGent, items like reference works, old and precious books, manuscripts and maps are excluded from ILL. These can be consulted at the library or you could order a digital reproduction.

You can initiate a digital reproduction from our website, clicking the button labeled "Order digital reproduction" on eligible items.

Read more about digital reproductions, or contact us to inquire about available options and receive a price quote.

Ghent University Library

Rozier 9, 9000 Ghent

tel. +32 9 264 94 55